When sharing X39 and the opportunity, there are two different times to revisit or follow up with your prospects. The first is after you speak to a prospect and/or patch them. After your initial conversation, you will either send ThisIsItInfo.com and the Order Form (found at ThisIsItTeam.com) or your LifeWave link, which means a follow-up is required. The second is after your prospect attends a This Is It X39 Zoom or sees the presentation at a One-on-One, Home or Hotel X39 event. Learn below how to revisit or follow up properly.
You’ve heard the saying, “fortune is in the follow-up,” and it’s no different when building your LifeWave business. Revisiting or following up is an important part of introducing people to the products and business opportunity. Some prospects may decide to get started after their first presentation, while others may need additional information or time before making a decision. The follow-up process begins after your initial contact with a prospect. Patching someone or simply sending the ThisIsItInfo.com link provides a natural reason to reconnect with them. Following up within 24 hours after speaking with someone and/or providing product samples can be as simple as reminding them to put on their X39 patch or asking if they have any questions.
Simply pointing your prospect to a scheduled X39 Zoom can serve as a follow-up. A One-on-One, Home, or Hotel X39 Event can also be used for this purpose. Remember, these are follow-up touchpoints to revisit your initial contact. Always ask open-ended questions during your follow-up that encourage your prospects to share their thoughts and experiences. For example, you might ask, “How has your experience with X39 been so far?” or “What questions came to mind after trying X39?” Those you simply sent the ThisIsItInfo.com link to can be followed up with questions such as, “What did you think after reviewing the information?” or “What questions do you have about X39 or the LifeWave business opportunity?”
Remember, prospects are often most engaged immediately after a presentation, so it’s important to follow up while the information is still fresh in their minds. There is no need for a hard sell. Simply answer their questions, provide accurate information about X39 and the LifeWave business opportunity, and allow them to decide whether it is right for them.
If they are not ready to enroll or place an order, be sure to leave them with an order form, additional information, and, when appropriate, product samples so you have a reason to reconnect. This is especially effective following a One-on-One or Home Meeting. In the case of a Zoom presentation, it’s often helpful to reach out shortly afterward to answer questions and discuss any next steps they may be considering.
If they still haven’t made a decision, let them know you will send them a video from the THIS IS IT Team website that addresses the questions or topics they are most interested in. Whether they have questions about the compensation plan, the products, or how to get started, there is likely a video that provides additional information. This gives you another opportunity to follow up within the next 24–48 hours.
If appropriate, arrange to meet with them again, schedule a three-way call with your upline, or invite them to another presentation. Sometimes hearing the information in a different setting or from another presenter helps answer additional questions. Continue following up professionally and respectfully until they let you know they are not interested or ask you not to contact them further.
Power of the Binary — An Important Concept to Learn
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A key reason to be associated with and learn from a system like THIS IS IT is that you benefit from the experience of others. Their practical knowledge and lessons learned can help you avoid common mistakes and save time.
You’re out there introducing people to X39, reaching out to friends and contacts, sharing the THIS IS IT X39 presentation, and conducting one-on-one meetings. You follow up, and people may seem interested, but they don’t always enroll right away. That’s normal. Don’t get discouraged. Stay consistent, because everyone makes a decision on their own timeline. Eventually, you’ll connect with people who are genuinely interested in the products or business opportunity and want to learn more.
Here’s an important concept about building your organization. Before enrolling a new Brand Partner, consider reconnecting with the people you’ve spoken with over the past several days or even the past week. Reach out to each of them and let them know you wanted to check back in. You can always look back through the tracker in the back of your action plan to see how long it’s been since you contacted them last.
You might say:
“Hi ________. I just wanted to check in and see what stood out to you after learning about X39 and the LifeWave business opportunity. Did anything spark your interest, or do you have any questions I can answer? I’d be happy to help however I can.”
“Hi ________. I wanted to let you know that I recently sponsored a new Brand Partner who is excited about building a LifeWave business. Since we spoke first, I wanted to check back with you before completing their enrollment to see if you had any additional questions or if you’ve decided whether getting started is right for you. Last time we spoke, you shared that your goal was ____________. If building a LifeWave business is still something you’re interested in, I’d be happy to help you get started with the product or enrollment option that best fits your needs.”
Sometimes a timely follow-up simply gives people the opportunity to make a decision while the information is still fresh in their minds. Continue following up with other prospects in the same professional and respectful manner. Some people may decide to get started right away, while others may need more time or additional information before making a decision.
Consistent follow-up, combined with providing accurate information and answering questions honestly, helps create opportunities for people to make informed decisions. Remember, every prospect decides on their own timeline. Continue following up respectfully until they let you know they are not interested or ask you not to contact them further.